Contact information
Contact Information Policy
Effective Date: August 4, 2026 Website: myminiblast.store Brand: myminiblast
1. How to Contact Us
For all inquiries related to orders, tracking, products, or general support, please reach out to us using the official communication channel below:
- Official Support Email: support@myminiblast.store
- Operating Hours: Monday – Friday, 9:00 AM – 5:00 PM (EST)
We strive to respond to all emails within 24 to 48 business hours. Re-sending multiple emails regarding the same issue before receiving a reply may delay response times as tickets are processed in the order received.
2. Order Inquiries & Support Requirements
To ensure a fast resolution for support requests, please include the following details in your email:
- Your full legal name used at checkout.
- Your order number (e.g., #1001).
- The email address associated with your purchase.
- A clear description of your issue (along with clear photo or video proof if claiming coverage under purchased $4.99 Shipping Protection).
3. Change of Address / Cancellation Requests
Because orders enter automated processing rapidly to ensure quick shipment, address updates or order changes must be sent to support@myminiblast.store immediately after placing an order. While we will make every effort to accommodate changes before fulfillment, we cannot guarantee modifications once an order has been submitted.
4. Official Communication Disclaimer
support@myminiblast.store is the only official customer service portal for myminiblast.store.
- myminiblast will never contact you from a personal email address or request sensitive payment info (such as full credit card numbers or account passwords) via email or social media direct messages.
- Communications sent via third-party platforms (e.g., Instagram DMs, TikTok DMs, or Facebook messages) are not monitored for order support. Please route all customer service requests directly to our official email.